Refund Policy
Changes brought on by COVID-19 and its impact on the economy have affected Triple Crown Sports, like everyone else, and we have this update to share as it relates to our refund policy:
If you no longer wish to play in the event you have registered for, you can put 100% of your entry fee into another 2020 corporate event or transfer it to a corporate event in 2021.
If your team requests a refund (less 10% admin fee), you will be put in a refund queue, which we are addressing as quickly as possible. Please be patient - these are unprecedented times for all of us, and we will stay in touch with our customers on this topic. If circumstances change and we have the flexibility to do so, we will accelerate the refund process. Refunds will not be available for any team registration purchased on or after April 1, 2020. If an event is cancelled, the full value of the registration can be put toward any other Triple Crown corporate event in 2020 or 2021.
No refund if brackets have been posted. If brackets have not been posted and: you call 15 business days before the tournament start date, a full refund minus a 10% processing fee will be given; if you call 10 to 14 business days before, 50 percent of your fee will be returned; if you call 9 or fewer business days before, no refund will be given.
WEATHER CANCELLATIONS: There is a chance this tournament could be rained out. Please be aware that 20% of the entry fee will be kept to cover administrative costs if tournament is cancelled due to weather. 1 game played = 50% of entry fee; 2 or more games played = no refund.
If you no longer wish to play in the event you have registered for, you can put 100% of your entry fee into another 2020 corporate event or transfer it to a corporate event in 2021.
If your team requests a refund (less 10% admin fee), you will be put in a refund queue, which we are addressing as quickly as possible. Please be patient - these are unprecedented times for all of us, and we will stay in touch with our customers on this topic. If circumstances change and we have the flexibility to do so, we will accelerate the refund process. Refunds will not be available for any team registration purchased on or after April 1, 2020. If an event is cancelled, the full value of the registration can be put toward any other Triple Crown corporate event in 2020 or 2021.
No refund if brackets have been posted. If brackets have not been posted and: you call 15 business days before the tournament start date, a full refund minus a 10% processing fee will be given; if you call 10 to 14 business days before, 50 percent of your fee will be returned; if you call 9 or fewer business days before, no refund will be given.
WEATHER CANCELLATIONS: There is a chance this tournament could be rained out. Please be aware that 20% of the entry fee will be kept to cover administrative costs if tournament is cancelled due to weather. 1 game played = 50% of entry fee; 2 or more games played = no refund.
